Onboarding Program
Onboarding Program
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THE NEED
THE NEED
We needed a consistent onboarding experience for sales representatives that could scale across partners while still providing real-world practice and support.
MY ROLE
MY ROLE
I led the program strategy, structure, learning design, stakeholder alignment, communications, and ongoing program management.
THE SOLUTION
THE SOLUTION
Two structured onboarding journeys were created combining:
Formal learning
Manager involvement
Peer support
Ride-alongs
Practice
Reinforcement
Progress tracking
One program was for internal sales employees and the other was for external distributor sales representatives.
DELIVERABLE EXAMPLES
DELIVERABLE EXAMPLES
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